Excellence is an attitude – This is a great opportunity for an experienced Client Relations Manager that wants an opportunity to shine and be a part of the management of a new and expanding venture.

Job Details

Job Title: Senior Client Relations Manager
Location: International
Manager: Director, Atrium HR Consulting


Role Purpose

The Senior Client Relations Manager is responsible for creating and maintaining relationships with prospective and existing corporate clients, with the aim to ultimately generate new business sales income for Atrium HR Consulting.

In this role, the Senior Client Relations Manager will take the time to understand the needs of the customer so that the best employee benefits, recruitment services, wellness plans and coaching programs can be proposed.

The main targeted purpose of the Senior Client Relations Manager is to close the sale and bring the sales process to a successful conclusion.

The Senior Client Relations Manager will also be a key contributor to the sales management team of Atrium with regards to business strategy and development, and will be expected to maintain a high level of product knowledge and business awareness.

With the support of Atrium, the Senior Client Relations Manager will also be expected to develop their personal skills, experience and abilities so that they may continually improve and be considered for career progression.

Duties & Responsibilities

Relationship Management:  Establish, develop and maintain relationships with prospective and existing clients, internal colleagues and external providers.

Consultative Selling:  Carry out customer analysis and deliver Atrium products and services that exceed their needs.  Produce and present proposals and solutions that reflect the customer’s requirements whilst addressing objections and closing sales.

Strategic Management:  Work as part of a management team to develop innovative practices and business development plans that continually improve results.

Representation:  Promote and support the corporate visions, values and brand identity of Atrium by acting as an ambassador of the company.


Consultative Selling:  Ability to uncover needs, present solutions and address objections whilst dealing with prospective and existing clients.  Ability to deliver results by converting prospective sales.  Ability to identify and develop sales opportunities.

Persuasive Communication:  Excellent interpersonal, written and verbal communication skills to express ideas or facts, orally or in writing, in a clear and persuasive manner to convince others to own expressed point of view.

Planning and Organising:  Exceptional time management skills, energetic and highly skilled ability to establish efficiently an appropriate course of action for self and/or others to accomplish a goal.

Innovation:  Ability to generate ideas and solutions to problems, including new ways of working.

Information Technology:  Experience using Microsoft applications, including Word, Excel, PowerPoint and Outlook.

Industry:  Experience working as a Client Relations Manager within an Alliance Group subsidiary.